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Have a question about your order, sizing, shipping, or a dress you’ve been eyeing? LULU IN THE SKY is always happy to help.
Whether you need a little guidance before placing an order or assistance after your purchase, send us a message and our team will get back to you as soon as possible.
Email:
shop@luluinthesky.com
Our Customer Support team typically responds within 24–48 business hours, Monday through Friday.
For faster assistance, please include as much relevant information as possible in your message.
You can reach out to us about:
If you're contacting us about an existing order, please include your order number so we can assist you more efficiently.
LULU IN THE SKY
1901 Broadway Ave
Yankton, SD 57078
United States
Business Correspondence Only – Not a Return Address
Please do not send returns or packages to this address without receiving return instructions from our Customer Support team first.
Monday – Friday: 9:00 AM – 6:00 PM EST
Saturday – Sunday: Closed
Messages received outside of business hours will be answered on the next available business day.
For order-related questions, having the following information ready can help us respond more quickly:
We’ll take a closer look and help you with the next steps.
We believe good customer service should feel just as effortless as finding a dress you love. Whether it’s a quick question or something that needs a little more attention, we’re here to make your experience smoother from start to finish.
LULU IN THE SKY — Your questions are always welcome, and your experience matters to us.
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