Terms of service

Welcome to LULU IN THE SKY. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to these Terms. If you do not agree with any part of these Terms, please discontinue use of our website.

1. Acceptance of Terms

By using the LULU IN THE SKY website, you confirm that:

You are at least 18 years old or are using the website with the permission and supervision of a parent or legal guardian.
You will use our website and services only for lawful purposes.
All information you provide is accurate, complete, and up to date.
You agree to these Terms as well as our Shipping Policy, Return & Refund Policy, and Privacy Policy.

2. Website Use

You agree to use our website responsibly and in accordance with applicable laws.

You may not:

Use the website for unlawful or fraudulent activities.
Attempt to gain unauthorized access to our website, systems, or accounts.
Upload or transmit viruses, malware, or other harmful material.
Interfere with the normal operation or security of the website.
Copy, reproduce, distribute, or commercially exploit website content without permission.

We reserve the right to restrict or terminate access to our website if we believe these Terms have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colors, pricing, sizing information, and availability are presented as accurately as possible.

However:

Colors may appear differently depending on your device or screen settings.
Measurements may vary slightly due to manual measurement.
Product availability may change without notice.
We may modify, update, or discontinue products at any time.

We do not guarantee that every product description, image, or other website content will always be completely accurate, current, or error-free.

4. Pricing & Payment

All prices displayed on our website are listed in U.S. dollars (USD) unless otherwise stated.

We reserve the right to:

Correct pricing or product information errors.
Update prices at any time.
Modify, suspend, or end promotional offers.
Correct errors in discounts or promotional pricing.

Your order will be processed after your payment has been successfully authorized.

5. Order Acceptance

After placing an order, you may receive an order confirmation email. This confirmation does not necessarily mean that your order has been fully accepted.

We reserve the right to cancel or refuse an order for reasons including:

Payment authorization failure
Product availability issues
Pricing or listing errors
Suspected fraudulent activity
Shipping restrictions
Technical or system errors

If an order has already been paid for and we cancel it, the applicable payment will be refunded to the original payment method.

6. Shipping

Shipping and delivery are subject to our Shipping Policy.

While we work to process and ship orders promptly, delivery may occasionally be affected by circumstances outside our control, including carrier delays, severe weather, public holidays, customs inspections, transportation disruptions, high shipping volumes, or incorrect shipping information.

Please review our Shipping Policy for additional details.

7. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Please review the policy before submitting a return request, including eligibility requirements, return timeframes, return shipping responsibilities, and refund processing information.

8. Intellectual Property Rights

All content appearing on the LULU IN THE SKY website, including but not limited to:

Brand name and logos
Product photographs
Fashion imagery
Graphics and visual elements
Website layout and design
Written content
Product descriptions

is owned by LULU IN THE SKY or its respective licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, or commercially use our content without prior written permission.

9. Disclaimer

Our website and services are provided on an “as is” and “as available” basis.

We do not guarantee that:

The website will always be available or uninterrupted.
The website will be completely free of errors.
All website content will always be current or accurate.
Every product will remain permanently available.

We may update, modify, suspend, or discontinue any part of the website or our services at any time.

10. Limitation of Liability

To the fullest extent permitted by applicable law, LULU IN THE SKY will not be liable for indirect, incidental, special, consequential, or similar damages arising from or related to:

Use of or inability to use our website
Products purchased through our website
Shipping or delivery delays
Website interruptions
Technical issues or system failures

To the extent permitted by law, our maximum liability relating to an order will not exceed the amount you paid for the applicable order.

11. Changes to These Terms

We may update or revise these Terms from time to time.

Any changes will become effective when the updated Terms are published on our website. By continuing to use our website after changes are posted, you acknowledge and accept the revised Terms.

12. Governing Law

These Terms are governed by and interpreted in accordance with the applicable laws of the United States and the State of South Dakota, without regard to conflict-of-law principles.

Any disputes arising from these Terms or your use of our website will be handled through the appropriate legal process and jurisdiction.

13. Contact Information

If you have questions about these Terms or need assistance with an order, please contact us:

LULU IN THE SKY
📧 shop@luluinthesky.com
📍 1901 Broadway Ave, Yankton, SD 57078, United States

Business Correspondence Only – Not a Return Address

Our Customer Support team typically responds within 24–48 business hours.

LULU IN THE SKY — Thank you for being part of our little corner of style.